Podcast: Tech Sales Insights
Date: September 5, 2022
Title: Culture Driven Sales Prioritizes People with Kelly Wright
Length: 19 Minutes
Episode: E92 Part 1
description:

This episode of Tech Sales Insights features Kelly Breslin Wright, President and COO of Gong, as well as Founder and Thought leader at Culture Driven Sales. Seeing a comprehensive view of a salesperson’s reality and taking insights from that is a powerful way to unlock their full potential.

Kelly shares how Gong takes a holistic approach to data and uses AI to glean insights into customer conversations. This has sweeping advantages for salespeople and many other departments which have a stake in understanding what is going on with customer conversations and getting prescriptive guidance on what to do next.

 

HIGHLIGHTS

Selling books door to door: Kelly's journey in sales and entrepreneurship

Gong offers a holistic approach to data and insights to create effective sellers

Providing salespeople with actionable insights on what to do next

QUOTES

Grit and resilience are necessary to be successful - Kelly: "So much of being successful in sales and successful in business, it's about grit and learning how to put hard work in, learning how to get knocked down and how you stand back up and you keep on going. Learning how to persevere. And there is no job in the world that is harder than selling something door-to-door because you're sized up in 15 to 30 seconds."

A holistic approach that makes people work more effectively - Kelly: "We capture all of this data and then we're able to provide a lot of diagnosing and understanding of what's happening with that reality so that we can help improve coaching, onboarding of your teams, help to understand what's going on with your competitors, understand what people are saying about your products so all different groups—marketing, sales, CS, product—who are interested in knowing what's going on in our customers conversations, can get that learning from Gong."

Gong takes data from different work streams to produce holistic insights - Kelly: "If you only get a slice of the data, it's only going to tell you a slice of the story. So, first, you have to have a comprehensive view of what's going on with the data, and that's really been Gong's approach. We're going to be much more comprehensive of creating this foundational platform."

Recent Podcast

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How to Improve Sales Performance through Stories with Bruce Scheer and Kelly Breslin Wright

December 17, 2024

Length: 55 Minutes

Discover how the power of storytelling can revolutionize your sales performance! Join Bruce Scheer and Kelly Breslin Wright as they delve into the critical role of narratives in aligning company missions, engaging customers, and driving business success.

- Crafting unique value propositions and integrating them into a compelling company narrative.

- Strategic priority of company storytelling with executive and board alignment.

- Importance of conveying the "why" behind a company to emotionally engage customers.

- Consistency and alignment in storytelling across the organization.

- Real-life examples of effective storytelling, including personal anecdotes and the Tableau story.

Don't forget to like, subscribe, and share for more insights on enhancing sales through storytelling!

 

Chapters:

00:00Introduction and Guest Welcome

01:21Kelly Wright's Journey in Sales

05:35Founding Culture Driven Sales

09:00The Importance of Company Mission and Vision

12:13The Power of Storytelling in Sales

15:29Examples of Effective Storytelling

23:59Customer Stories and Emotional Connection

28:24The Power of Personal Stories in Sales

30:01Integrating Storytelling into Sales Training

31:10The Impact of Storytelling Workshops

35:39Evolving Sales Strategies in the Information Age

37:49Crafting Thought Leadership Narratives

44:28Avoiding Pitfalls in Storytelling

50:22Final Thoughts and Takeaways

Learn More